SURVEY TO RETAILERS — Research study by One Step Retail Solutions

One Step Retail Solutions - Industry Survey


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	"The biggest and most critical piece that needs to go into implementation is for the VAR [value added reseller or service provider] to do a thorough analysis of what the business needs are and how to make those flows work within the product itself. One Step Data always has excelled at this, and that's why they were the right integrator for the job." – Retail store owner

Your opinion is valuable!

One Step Retail Solutions is conducting a research study on the retail industry and technology challenges retailers face.

Retailers! Please contribute to the on-going study. Just complete this brief and confidential survey.

Please provide your contact information - this is for private use only and is not shared with anyone.

GENERAL INFORMATION:

Name:
Company:
Position/Title:
Current POS System:
# Store Locations:

Tell us your opinion.

1. This year, our #1 priority is to strengthen our:

Store Personnel

Buyers

Management Staff

POS and Computer Systems

Website

The Stores (remodels, etc.)

Customer Base

Other (please specify)

2. On a scale from 1-5 (1 being highest), my biggest challenges are:

	1	2	3	4	5
Bringing in new customers
Customer Loyalty
Employee Problems
Training Employees
Shrinkage / theft
Inventory Control
Keeping up with Technology
Keeping up with competition

3. The most important things I would look for in shopping for POS software are:

Customizable, configurable, flexible

Easy to learn

Application integration

Seamless implementation

Reliability

Real-time reporting

Reputable, well known in industry

An updateable system, grows as you grow

Real-time reporting

Other (please specify)

4. The current issues and complaints I have with our current POS system are:

System is too old, not able to upgrade or keep current

Poor loss prevention capabilities; security risks

Slow checkout, POS transactions take too long

Poor inventory tracking and reporting

Lack of application integration

Poor reporting capabilities

Other (please specify)

5. What retail industry publications do you read, if any?

6. What radio programs do you listen to for retail news, if any?

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