Unified Commerce, Elevated Customer Experiences

Transform your business with the right technology

osrs_homepage_technology_final4
osrs_homepage_360view_sq

The 360-degree view of your customers and business

Stay relevant and competitive in today’s retail market. We personalize our made-for-retail technology solutions to your business, so you can unlock the insights needed to make smarter business decisions and provide a better customer experience.

One Step Technology at the Store

Technology

Curating the best technology to achieve unified commerce, we’re invested in not just the selection of technology, but the success of technology.

Retail industry experts

Back your team with experts who have 250+ years of combined retail experience supporting emerging and established brands alike.

Trusted advisors

Your dedicated One Step consultants and analysts work with you to achieve an innovative, unified customer experience.

A proven approach for on-time, on-budget results

You want customers for life. So do we. That’s why we’ve refined our process over 30+ years and tailor it to fit the needs of your business—not the other way around. Our team designs a personalized road map that integrates new and existing systems and ensures the success of your future technological evolution.

See our approach

Discussing Your Technology
  • Achieve consistent customer experiences in-store, online and wherever your shoppers are.
  • Strengthen customer engagement with consistent offers, advertising, and rewards across channels.
  • Inspire sales by providing customers meaningful products and services when and where they need them.
  • Create staff and system efficiencies to engage customers with a seamless experience.

Designed for retail, tailored to your business

In today’s fast-paced economy, technology continues to reinvent the way consumers shop and the way you interact with your customers. You need a partner that can keep up. We’ve helped brick-and-mortar clients go online and vice versa. We’ve helped emerging and multi-billion dollar international brands. And we can help you tackle the unique challenges your organization faces now and in the future.

See the Value of Partnering With One Step

Explore our solutions for modernizing retail

Discover premier services to help grow your business

alo yoga

As a fast-paced retail business that is continually growing, having a partner like One Step has been a lifesaver. They are always available to answer a question, take a call, and most importantly be on-site when launching a new store.

Nicolas Blanchard
Business Development Manager

Turnbull & Asser

We implemented a Mobile Cloud POS throughout our US & UK store portfolio, a big undertaking for any business. One Step’s implementation and development teams worked alongside us to deliver the project—they have shown a willingness to go above and beyond to ensure we have a product that fits our business.

Josh Knight
IT Manager

Lodge Cast Iron

One Step understood our goals and met those goals with high-quality service. I really enjoyed working with the various departments of One Step that I came into contact with during the course of the project and found them to be knowledgeable, professional, friendly and motivated.

Walker Henley
Retail Manager

Today, unified commerce isn’t nice to have, it’s a necessity

49% of consumers buy from their favorite omnichannel brands at least once per week
91% greater customer retention rates
60% of millennials expect consistent brand experiences across all channels
47% of customers would switch to a competitor within a day of a poor customer experience

Meet some of our clients across retail

AKIRA creates omnichannel paradise in less than 4 months

6 steps for a safe remote working environment

Secure a safe remote working environment during COVID-19

The Coffee Talks

Transitioning Your Business Through Uncertainty

Make the leap to unified commerce to deliver extraordinary customer experiences.

Start a Conversation