Our story

At One Step, we energize, we engage, we inspire. From his humble beginnings as a computer consultant, to taking on his first retail product in 1986, our visionary, Scott Kreisberg, has led our team for more than three decades in curating transformative technology solutions for retailers nationwide.

With our eye on the future, we ensure that our clients have advanced technologies and strategies needed to create memorable experiences that build life-long loyalty and keep shopping fun.

Scott Kreisberg at One Step Scott and Alicia Kreisberg

As retail evolves, you need a partner that evolves with it

As your strategic consultant, our goal is to help you transform your business with the technology and services designed specifically for retail that create memorable, unified customer experiences across all channels. Our four offices across the country allow us to provide you with the service and support you need to stay relevant.

The Team at Work The One Step Team

The proof is in the numbers

36 years in business
8,500 implementations and counting
54 smiling employees
4 locations nationwide
98.7 support satisfaction

Winning together


The Cashmere Sale

Partnering with One Step for a pop-up shop October through December, The Cashmere sale ran an online consolidation sale producing 400% more orders than expected.

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Responsible for implementation and support services, as well as project management, One Step helped deliver an “omnichannel shopping paradise” on time and on budget, launching in 36 stores in less than 120 days.

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Living our values

humbly exceptional icon
Humbly exceptional
We’re the best at what we do, but we let our work, not our words, reflect that.
All in, all the time
Exceeding expectations is a given. We only succeed when our clients succeed.
Imagine the possibilities
Innovation and creativity allow us to solve previously unsolved problems.
Always be learning
Always be learning
Our lifelong commitment to growth and development, fosters curiosity, self-improvement, and knowledge sharing.

Meet our innovators

Our team is made up of leaders with more than 250 years of combined retail and technology experience who use their expertise to help retailers thrive.

Scott Kreisberg


Alicia Kreisberg


Brett Stoddard


Kevin McAdam

Senior VP of Retail

Shelly Pennington

Director of People and Culture

Joshua Fisher

VP of Operations

Dennison Stewart

Accounting Director

Make the leap to unified commerce to deliver extraordinary customer experiences.

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