WHY YOU NEED MANAGED IT

How much will a cyber attack cost your brand?

Most retailers can’t afford to find out. In addition to downtime, a cyber attack or other disaster can impact your reputation and profitability. Strengthen your environment against daily threats from viruses, hackers, data loss, system failure, and more, rather than risk damaging your business or relationship with your customers.

Why you need Managed IT

BREAK FIX VS. MANAGED SERVICES

The difference between business continuity and crisis-mode

Break-fix IT solutions troubleshoot issues as they arise, leaving little incentive for detection or prevention. One Step fixes issues as they arise, but focuses on preventing them from happening in the first place. That means you stay up and running without IT distractions keeping you from achieving your retail business goals.

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WHAT YOU GET

Offload the heavy-lifting of your IT infrastructure

In addition to a Virtual CIO and Network Administrator, you’re backed by our national team providing:

  • 24/7 automated monitoring of IT systems and devices
  • Automated critical and patch updates
  • Advanced anti-virus, malware, spyware, and ransomware tools
  • Automated file- and image-level cloud backups
  • Password best practice training and management using a self-service password vault account for every employee
  • Firewall content management services Compliance with PCI standards
  • Dark web scanning and monitoring
  • SIEM Management that detects malicious behavior and strengthens the defenses in your enterprise environment
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Reduce interruptions to retail operations through automated triggers, prioritization of alerts, and fast, proactive incident response.
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Minimize security vulnerabilities and protect critical customer data from the latest security threats with sophisticated countermeasure tools.
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Enhance enterprise network security and protection from hackers by enforcing IT best practices and implementing SIEM Management.
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Control unwanted access to harmful websites and protect your system against outside threats.
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Ensure your data is protected during a drive crash, internet outage, or natural disaster, and allow for faster disaster recovery.
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Uncover past or current breaches so you can protect your personal, business, and customer information.

What Secure IT Can Do for You

Our team will help remove the burden of growing cyber threats and technological issues from you.

Proactively identifying and addressing issues before they become costly problems for your business.

Our clients experience less unscheduled downtime than those employing a break-fix approach.

Delivering a full range of IT services so you can rest assured your business is safe and sleep like a baby.

A word from our clients

“

I would recommend them to anyone that is looking to fix your IT infrastructure. I can't thank those guys enough for all they have done for us at the marina.

Ken Runnels
Chief Administrator, Antelope Point Marina
“

We have nothing but positive things to say about One Step. After our internal training, we were able to effectively train our store managers.

David Warner
Director of E-Commerce, The Cashmere Sale
“

As demanding as the retail industry is, it is very comforting to know you have a company like One Step Retail to rely on. We are excited about the future and hope to continue to grow with One Step by our side.

Nicolas Blanchard
Business Development Manager, ALO YOGA

Process-driven IT management methodology.

Developed and refined over the course of 30+ years, our methodology is tailored to your retail business. We’ll take a deep dive to understand your company, its challenges, and its goals before working closely with your leadership to develop a roadmap that will ensure your technology and IT strategy help drive your retail business forward.

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Proven onboarding process

Evaluating more than 100 unique IT categories, our team identifies and prioritizes their impact on your retail business. Armed with a game plan for closing current gaps and preparing for future challenges, we help you implement and maintain IT best practices, systems deliverables, and technology standards.

Learn more about our process at One Step Secure IT
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Your extended team

Focus your resources on growing your brand; let our team focus on your technology.. Your One Step team includes:

  • Dedicated Virtual CIO: Works directly with your leadership on an ongoing basis to prioritize key IT initiatives, budgets, and develop a technology roadmap.
  • Dedicated Network Administrator: Implements and maintains IT best practices, system deliverables, and technical standards throughout your organization.
  • Centralized Services: Monitors your network around-the-clock to identify potential risks, plus manages updates, improves system performance, and conducts regular preventative maintenance.
  • Certified Help Desk: Supports your staff to address IT or network related issues.
Employee trainning

Employee training

Your employees are one of your brand’s greatest assets in preventing cyber attacks. Ongoing security best practice alignment, training, and monitoring help your employees take the proper precautions, while simulations test their ability to identify and prevent malicious phishing attacks.

Our experts break down the latest cyber news and threats

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BLOG POST

Don’t Get Hooked:
3 Quick Ways to Avoid Phishing Attempts

Phishing can be a scary thing, but with these 3 recommendations, and Email Education from One Step Secure IT, you can easily avoid the attacker’s hooks.

Read Blog Post

How vulnerable is your retail business environment?

Find out today with One Step Secure IT