Dear Retail Friends, Customers, and Prospects,
Over 30 plus years providing retail solutions for businesses we’ve realized that the only thing constant is change. Since 1985, we've been providing retail technology systems that help clients optimize their business. We've realized however that some clients don’t need a new retail management system as the systems they have in place suit their current needs.
We started One Step with one mission to make technology easy and useful for independent retailers thus allowing them to compete and succeed against bigger corporate retailers.
For this reason, we’re expanding our retail services to include Managed IT Services and Merchandise Planning. We realized that to service our customers thoroughly, we needed to take the combined experience of our team, our knowledge of the retail industry and insight into the current and future trends in retail and create a service offering that provides value and emphasizes our expertise in the industry.
As a managed service provider, we can proactively manage or co-manage your IT infrastructure; ensuring that your technology is running optimally and your probability of experiencing unscheduled downtime is very low. With tools such as Datashield; we can help to prevent and diagnose issues before they happen; saving you time and money thus avoiding the Break-Fix IT model that most IT Support companies use as an operational standard.
As a consulting firm, we can help maximize profit margins by teaching you how to optimize your inventory. With One Step, you as a retailer can use the analytics from previous purchases and sales cycles to efficiently manage your business.
We’re committed to you. Not only do these service offerings provide you with industry standards and best practices, but you also receive the One Step Advantage- our promise to you to ensure that you have best services, the best support, and the best retail technology.
I look forward to growing with you.
CEO One Step Retail Solutions