We (Blue Springs Home) decided to do the Retail Pro Version 9 upgrade because we needed to replace our computers and Windows 10 was not compatible with the older versions of Retail Pro.
Overall, we are happy we did the upgrade. It is much more user-friendly. We love the new features and how it is similar, yet easier to use and grasp.
It has been a bit of a long process getting things set-up how we want them and working out glitches. But, our One Step Implementation Specialist has been wonderful during this whole process. Our specialist has been so patient and thorough in training us, listening to our concerns and working through them.